Ototronik

Services

Our Services

We provide end-to-end management consulting for distributors and dealers.

  1. Dealer Management Development

    We redesign field operations, processes, and organizational structure to improve dealer performance.

  2. Dealer Audit

    We measure field reality through corporate, physical, and operational audits.

  3. Dealer Process Improvement

    We identify below-standard areas and improve service quality.

  4. Warranty Audits & Process Improvement

    We run regular warranty audits and process improvements to keep warranty costs under control.

  5. Mystery Shopper

    We monitor sales and after-sales processes through mystery shopper research.

  6. CRM & Lead Management

    We manage the customer lifecycle and turn lead processes into sales.

  7. Training & People Development

    We develop dealer teams competence through training programs tailored for brands.

  8. Operational Leasing Projects

    We audit damage/repair and maintenance quality to preserve the value of vehicles in leasing company fleets.