Training & People Development

Ototronik has expertise in supporting manufacturers, distributors, and dealer groups. Ototronik provides training to make sales teams more commercially capable, helping dealers improve their performance.

Training and people development are essential for the effective use of knowledge.

Ototronik aims to build an organization by improving collective working skills and communication between distributors and authorized dealers.

So that the dealer community can understand;

- Customer satisfaction

- Customer loyalty and brand loyalty

- Long-term sustainability and its benefits

In addition to offering a variety of Training and Consultancy services to support both dealer and manufacturer staff, Ototronik also provides expertise, coaching, and on-the-job training through expert Field Consultants.

Field Consultants add great value to many areas of the business, offering a range of service profiles such as the following:

For Field Staff;

- Helping dealers with operational process or performance topics, starting from planning and interpreting key performance indicators.

- Organizing proactive field activities more effectively and efficiently

- Working together with field staff to ensure maximum benefit is drawn from existing information, reports, and tools, identifying trends, and reporting activities across the network.

- Implementing new strategies and effective management of the business

For Dealer Staff;

- Providing support to Sales and Service Advisors to improve process implementation.

- Coaching in Customer Relationship Management (CRM)

- Sales techniques and coaching for electric vehicles