In today’s intense competition, total customer satisfaction and increase in the customer loyalty are the most vital and indispensable business approaches in order to create “Brand Loyality”. Brand loyality; alongside with long term profitability can only be sustained by keeping the loyal customers.

The ultimate success depends upon the dealers and dealer body who work side by side with the manufacturer’s teams to ensure that maximum effective use is made of the information and tools available.

Mission

The specialists of vehicle manufacturers, distributors and dealer organizations are involved in the management of the key business activities including new and used vehicle sales, finance, leasing, service and parts operations, etc. In order to plan and develop their particular business areas, these specialists will often need different views or analyses of the information that we hold. Ototronik delivers Strategic Business Management Services, Dealer Management Improvements, Dealer Audit Services and Mystery Shopping Researches for the vehicle manufacturers, distributors and dealers who are active in automotive sector.

Ototronik, by Retail Performance Management System, analyses the retail performances of dealers both from the operational (Sales, Marketing, After-sales, Fast-fit), and financial perspectives.

In order to improve and deliver the right services to our customers, we always look for the most appropriate technology to meet their needs and to ensure a successful and practical implementation.

Automotive manufacturers and their dealers access support information for critical decision that helps them maximize their profitability and minimize their risk exposure in highly competitive environments.

The owner of our company has more than a 40-year-career experience, 20 years of which has been spent in several of Turkey’s leading automotive companies at senior management.

Under the management of an experienced leader and responsive staff Ototronik aims to be your solution partner.